PUBLICATION - Factor Analysis

"Factor Analysis".

G. Boari and D. Zappa

INDEX

1. Introduction pag. 1

2. Definition of the model pag. 4

3. Estimation of factorial models pag. 9

4. Factor Scores pag. 19

5. Factor rotation p. 23

6. Exploratory and confirmatory factor analysis pag. 31

7. Application example: the SERVQUAL ladder pag. 33

8. Conclusions p. 42

9. Bibliographic references pag. 44

Available documents

Author: G. Boari and D. Zappa

Release date: 1998

Study series, n.2